June 3, 2024

#343 Ken Pomella on Leveraging AI for Small Business and Startup Growth

#343 Ken Pomella on Leveraging AI for Small Business and Startup Growth

In this insightful episode of “The CTO Show with Mehmet,” host Mehmet Gonullu sits down with Ken Pomella, the CEO of RevStar, to explore the transformative power of AI for small businesses and startups. Ken shares his extensive experience in the tech industry, from his early fascination with technology to founding and growing RevStar, a company that specializes in custom AI solutions. This episode dives deep into how AI can be a game-changer for businesses of all sizes, particularly focusing on practical applications and strategic implementation.

 

Key Topics Discussed:

 

1. Ken’s Journey in Tech:

• Early exposure to technology and its impact on his career.

• Transition from software engineering to founding RevStar.

• The growth of Tampa’s tech scene and its influence on RevStar’s success.

2. Why AI Matters:

• The transformative potential of AI, comparable to the internet.

• Integration of AI in various technologies like AR, VR, and IoT.

• The pervasive impact of AI across different business sectors.

3. Strategic AI Integration:

• How businesses, regardless of size, can start integrating AI.

• Low-hanging fruit for small businesses: content generation and social media engagement.

• Custom AI solutions for larger companies to automate and optimize processes.

4. Common Pitfalls and Solutions:

• Challenges businesses face when starting with AI.

• Importance of clean data and well-defined processes.

• The role of good partnerships and pragmatic strategies in successful AI implementation.

5. Measuring AI Success:

• Key performance indicators (KPIs) to track AI effectiveness.

• Real-world examples of AI-driven improvements in customer service and logistics.

• The importance of aligning AI initiatives with business goals.

6. AI and Automation:

• The synergy between AI and automation for business efficiency.

• Personal anecdotes from Mehmet on using AI for podcast production.

• How startups can leverage AI to do more with less and scale effectively.

7. Future of AI in Business:

• Predictions on AI’s role in transforming workplaces in the next few years.

• The rise of virtual agents and automated decision-making processes.

• Skills employees should acquire to stay relevant in an AI-driven future.

8. Mentorship and Community Involvement:

• Ken’s passion for mentoring startups and small businesses.

• The value of giving back to the community and fostering the next generation of tech innovators.

 

 

More About Ken:

Ken Pomella, CEO of RevStar and a renowned technology thought leader, specializes in harnessing the power of Artificial Intelligence to drive business growth and scalability. With a distinguished career spanning over two decades, Ken has emerged as a pivotal figure in the tech industry, dedicated to transforming businesses through digital innovation. His expertise lies in developing AI strategies that align with business objectives, ensuring organizations remain competitive in the rapidly evolving digital landscape. A passionate mentor and speaker, Ken is committed to sharing his insights on AI integration, technological trends, and the future of business, aiming to empower entrepreneurs and leaders to navigate the complexities of digital transformation successfully.

 

https://kenpomella.com

https://www.linkedin.com/in/pomella

 

01:03 Ken Pomella's Tech Journey

02:22 The Importance of AI in Modern Technology

04:18 Strategic Approaches for AI Integration in Business

06:26 Misconceptions About AI

09:54 Measuring AI Success in Business

12:57 AI and Automation for Startups and Small Businesses

20:35 Future of AI in the Workplace

30:25 Mentorship and Giving Back

Transcript

Mehmet: [00:00:00] Hello and welcome back to a new episode of the CTO show with Mehmet. Today I'm very pleased joining me Ken Pomella. Ken, thank you very much for joining me on the show today. The way I love to do it is I keep it to my guests to introduce themselves. So tell us a bit more about you, your journey, what you are up to.

 

Mehmet: The floor is yours, Ken.

 

Ken: Absolutely. So I've been in tech pretty much my whole life. Even as a small child, I was exposed to technology. My parents were in the field. There's pictures of me playing on the computer. Far back is probably two years old. Um, you know, just been enthused with tech. My whole life went from kind of building my own computers to helping people design websites to, uh, you know, seeking a career in software engineering.

 

Ken: To ultimately end up starting my own company. And obviously as tech has evolved, we went from purely being a software development shop to now, you know, being able to help folks with AI, especially generative AI. Uh, so, you [00:01:00] know, the journey never stops when you're in tech. On the personal side, I was. Born in Chicago.

 

Ken: I now live in Tampa, Florida. So I started the company Once I moved down here to Tampa and kind of as the city's grown here and the tech scene has grown We've grown right along with it. So it's exciting times to to both be not only in tech but also here in the city of Tampa

 

Mehmet: Yeah, I have a couple of friends, uh who lives in Tampa and they tell me how you know Nice the city is and i've seen some uh, some videos as well It's indeed a nice place and it's like a booming from tech perspective as well so Good place to be in right time to be also as well.

 

Mehmet: So can, of course, AI is, you know, like, it's, it's like dog this, I would say, like, there was no conversation where I will not be mentioned, of course, but from someone who comes, you know, Like you, you have a lot of experience, uh, from technology perspective. Um, so for you, why, you [00:02:00] know, you think that we should care about AI, first of all, like as technologists, I'm saying, and You know, you choose also to become kind of a specialist in this field.

 

Mehmet: So while of course, someone might say, Hey, but there are a lot of other things out there. So, you know, someone would say quantum computing, someone would say blockchain, someone would say like many other things that going around. But why did you choose AI and why we should be caring about having this conversation about AI outside, of course, the hype and the buzzwords?

 

Ken: Yeah, you know, AI will be one of those technologies that's like the Internet, right? It will change everything. I think blockchain is a great technology. AR, VR, these are great technologies, right? IOT, um, but AI will be infused in all of them, right? So, when you think about, um, you know, take AR, VR, Being able to put augmented reality glasses to [00:03:00] good use with AI.

 

Ken: I can go in and fix my own car because it gives me a walkthrough in my goggles, right? Or you can do assisted surgeries, things like that. Um, so they're really the, you know, the applications of AI kind of are intertwined in everything. Uh, so all those other technologies are good, but this one's going to to be one of those technologies that really changes everything We'll all look back in years the same way.

 

Ken: We look back at the internet and they're like, how did we live our lives without AI?

 

Mehmet: Yeah, absolutely. So now, you know because When we think about technology, especially from business perspective, we try to think about The benefits, right? And one of these benefits that AI is promising us and actually some, some organizations, they start to figure it out.

 

Mehmet: It's like the business growth. Now, if you want to tackle this, um, what do you think, you know, the strategic approaches for businesses, [00:04:00] uh, looking to integrate AI. So what do you think, you know, like the first step that they should be taking and what are like some of the common pitfalls that they have to avoid?

 

Ken: I think it really depends on the size of the business. You know, if you're a small business, low hanging fruit things like content generation, right? You can get A lot more content out there. There's AI tools that help you engage more on social media. So, you know, if you're, depending on the size you are, you might want to start with those basics.

 

Ken: If you're a larger company, uh, building more custom solutions like we do at Revstar. So taking the data that you have and, you know, finding a really good model that makes sense and being able to automate more. Uh, things in your business will save you a lot, a lot of money, a lot of time. Uh, so it just depends where you're at.

 

Ken: I think, you know, the pitfalls are, it's like the wild west out there. You're not sure where to start. Uh, you're not sure what tools to use. So a lot of this is taking the time to do the research [00:05:00] or finding a good partner who can help you. Uh, but yeah, it just really depends where you're at in your journey.

 

Ken: And you also want to make sure. You know, you're digesting content. That's meeting you where you're at. You're working with partners that are meeting you where you're at. You don't want someone coming into your five person business and telling you, you need to build custom virtual agents to automate, you know, parts of your business when you're not doing very basic things like automating your content publishing or automating your customer service.

 

Ken: So, you know, Really finding a good strategy and working with someone who can help you with that strategy and do it in a pragmatic way, uh, is one of the pitfalls or one of the things you have to look out for.

 

Mehmet: You mentioned something which also I discussed with a lot of my guests who specialize in the AI space.

 

Mehmet: So there is this misconception, I would say, that AI is just the chatbot, right? So one of the things, okay, ChatGPT is a great tool. It is an awesome tool. And you know, [00:06:00] OpenAI, they did a fantastic job, but I think one of the, I would say like point that I a little bit get disappointed by is that now when you talk to people about AI, they think only about the chatbot, right?

 

Mehmet: So they think about it as just from a tool that you can generate content out of it. But now, Of course, AI is much more than this. So this is why, you know, and you have this, you know, experience in your career again. So where do you see, you know, AI being implemented when it comes, I mean, from, from, integrating with the core processes of a, a, uh, a business, like, you know, and also what are the preparations?

 

Mehmet: So, because one of the things that also we talked about here on the show, but I like to hear your opinion and you mentioned actually, but you know, let's deep dive a little bit. If I'm not ready with, for example, my digital transformation, if I didn't complete, you know, digitizing all [00:07:00] my processes, would I be able to use the AI?

 

Mehmet: Like there must be some steps I need to take first so then I can really harness, you know, the power that AI can gives me. So what is your take on that?

 

Ken: Yeah, you know, absolutely. So there's, there's, you know, again, depending where you're at, right? So if you don't have really well defined processes, if you don't have your data, Clean and centralized place.

 

Ken: Um, it's tough to build custom AI, right? So, you know, that's where you may want to reach for more low hanging fruit content generation. You know, the, the chat bots, like you mentioned, and there's even, um, AI contact centers where someone calls in and has a live conversation with an AI customer service rep.

 

Ken: Those are very easy things. Uh, you know, larger customers are, you know, We're seeing the push to, uh, you know, clean their data, right? They have so many disparate systems. How do I get it in one place? How do I make it [00:08:00] meaningful? Uh, so that, that's a really important part. You know, if you're in that kind of small.

 

Ken: To medium business, you know, your digital transformation, you may be any, you know, any different place along that journey. If you're at the very beginning, you may not have systems in place where that allow you to take data and centralize it. If you're more in that medium. You know, range, you might have data in different third party systems, maybe a custom system or two, but it's spread out all over the place.

 

Ken: So again, this is why I said you have to work with someone who can help you make sense of all of that and come up with a good plan, but yeah, there's, there's a lot of prep work there, right? You can't just. I'll turn on AI and it'll magically start doing things for you. Um, you know, you can go to different areas of your business where you do have good documentation and good, do have good data and start there.

 

Ken: That makes a lot of sense, you know, instead of trying to tackle everything at once, where can you, you know, take where there are good processes and. And, you know, well defined processes and you [00:09:00] have the data and it's easily accessible. Uh, so those, those are some of the things, like I said, you want to work with somebody who can help you kind of road map that out.

 

Mehmet: That's great, Ken. Now, as a business owner and think about me and I know like you, maybe you do this with a lot of your, uh, So me being the business owner who understand just numbers, right? And maybe I'm interested, maybe not in understanding the nitty gritty as they say. How I can measure the success of an AI implementation for my business?

 

Mehmet: And here, what role do you play as a mentor, consultant, whatever? Like, uh, Title you want, you might use can. So tell me about this aspect. Me as a business owner, how do I measure and how you can help from your perspective, the business owner to understand if what they implemented, actually [00:10:00] it gave the result that they were aiming for.

 

Ken: You know, again, that's another one. Where are they at in their journey? If they have really well defined KPIs, then these tools and technology should help that. Right? So if you look at. In your customer service, your turnaround time, how quickly do you answer the phone? How quickly do you resolve issues? You know, this, these AI tools can answer the phone quicker.

 

Ken: They can clear out low hanging fruit faster, right? So that's an easy use case. But, you know, we have a customer. They do a lot of manual dispatching. They're in logistics. So being able to dispatch faster, more accurately with better results. Those are KPIs they're measuring. Uh, so it's easy to plug into those and go, okay, look, if you know, with this, you can go from here to here very easily.

 

Ken: And then you're able to benchmark it because you can compare month over month. Uh, if you don't have those KPIs, that's really where you need to start. So on, you know, again, if you're a smaller business and you haven't gotten that far where you have [00:11:00] really well defined processes and KPIs, that's something that, you know, we can, we can help, right?

 

Ken: Um, help you road map that out and define those, uh, you know, we're implementing this in our, in our business. We're helping other folks do it. So there's a lot of shared knowledge there that we can dive into some, you know, some basic use cases with them. But again, meaning them where they're at, right? They may not be ready for the full custom solution, maybe just getting in and implementing something that helps them with very basic tasks that they either, you know, Okay.

 

Ken: Don't have time for, or, um, are, you know, just not doing, uh, because there's no budget to hire someone. It's like, if we can get some tools in that, that help. Automate some of these processes, just getting that work done. It's a pretty clear ROI.

 

Mehmet: Absolutely. It's a clear ROI. Definitely. And I'm happy you are mentioning also gang automation because, um, people who follows me and [00:12:00] they read, you know, sometimes what I share, uh, on LinkedIn mainly.

 

Mehmet: I talk a lot about, you know, the merge between AI and automation, because, you know, this is where actually the superpower happens. Um, saying that, um, Let's talk a little bit about startups, small businesses. So usually these guys might say, you know what, like why I should care? Like, I'm just like, it's still a startup.

 

Mehmet: Why I should care about adopting AI or what I should worry about adopting, uh, something, even automation, forget about AI. So from your perspective, Do you think that these guys will benefit, you know, as a startup or small business adopting the AI can see, can they, you know, overcome some of the challenges that maybe today they are not aware of?

 

Mehmet: So what you can tell us about that area specifically?

 

Ken: If I'm starting up today, my, my business [00:13:00] looks a lot different, right? Um, I would, I would have been able to do a lot more myself. I would have been able to have, you know, my first few hires. Get to a lot more, um, you know, be able to, to make a more of an impact on the business, cover a wider range of tasks because you can set up automation, right?

 

Ken: And this is smarter automation with AI. Now it's not just procedural, it's able to actually take in data, make decisions. So, you know, I, I would have a whole different. Set of tools, maybe a different looking staff. If I'm a startup, I'm building, I'm going to look for an AI solution first now. Right. How do I automate this before I ever do it manually?

 

Ken: So I'd write out a process, test it out, and then look for a tool to automate it. So, um, I think every, everybody really, if you're a startup, you should care even more because as startups and small businesses are always strapped for capital, right, larger companies can still. Afford to hire [00:14:00] people. Now there's a challenge finding good people, right?

 

Ken: Um, you know, unfortunately it's not always easy to locate a resource and most folks want to focus on higher value work. So, you know, really everybody should be looking at these technologies. One, it'll help you, you know, build your business more cost effectively, scale your business more cost effectively, but it'll also help you operate your larger business.

 

Ken: More effectively. So, you know, today I would start my business, um, you know, very differently, right? I would, I'll have access to resources I didn't have when I originally started it. And I relied on people specialized in doing very specific tasks versus you can hire more generalists who know how to. Pull the right tools together, map out processes and find the, you know, right fit tool for the job.

 

Mehmet: Yeah, actually, what I wanted to tell you that is something which I faced personally, [00:15:00] uh, is You know, I, I, my podcast is a startup, right? So of course it's not, it's not a business, but I mean, I think about it like a startup and what you just mentioned, it resonated a lot with me because of course it's not a secret that I rely myself on some automation and, you know, like AI tools.

 

Mehmet: And just to give an example, so maybe Ken. You know, the audience will visualize and allow me to hear. So, so there is a journey for, for, for recording an episode. So Ken being, you know, invited on the show and then having sent to him a link and then getting on this platform that we are recording. And then this is like pre recording.

 

Mehmet: So this is, I automated kind of, 70 percent out of it. And when I was doing it before, it was taking a lot of time from me. And then the post production as well, like generating notes and, you know, like summaries [00:16:00] and all this. And then we have the tools that can also generate videos and so on. So think about, you know, if, if I didn't have access to these tools, so either I need to hire people.

 

Mehmet: For that and then I need maybe I would went bankrupt Because like is this kind of a non profit, uh for non profit, uh, podcast so So this is, I think, you know, the point that you were highlighting, Kent. So startup, you need to do more with less. Uh, so that's actually the best, you know, uh, thing that a startup can, can do is to leverage automation AI to, to get things done.

 

Mehmet: So I absolutely, I agree with you on this. Um, so. One of the things that also happens in AI, maybe we touched base on it, but uh, people say like, let's say hype, um, people, they say, you know, it's, you know, you remember when the internet came and, you know, people were not believing and so on. So, Do [00:17:00] you see still after now almost one year and a half when you know, of course the chat GPT went out and so on.

 

Mehmet: So do you see still people, some business telling you like, you know, like it's just a hype, it cannot go. Um, and it's, you know, something that's not real. Uh, do you still hear these comments, uh, Ken a lot? And if yes, like how do you, I would say debunk, you know, this common myth about AI in business?

 

Ken: I don't, I don't hear it a ton.

 

Ken: I mean, I think you always have some, some folks who are resistant to change, right? Hey, I've done this for 30 years in my business. I don't need to change it now. But, uh, you know, I think there's, there's so many, the best way to get to get somebody out of that mindset is to show them the very basic things they could be automating.

 

Ken: Right? So, again, this is where, you know, take them down. So, well, let's spend, You know, hundreds of thousands of dollars building custom a I solutions for you where they'll just turn them off, right? You just show them. I think the value of some of these [00:18:00] tools, you know, there's, of course. I think are some, some tools out there that are hype, right?

 

Ken: You have to be careful. Everybody's building AI tools right now and AI for everything. Right? But if you go back to some of those basic use cases, like we talked about earlier, content, customer service, you know, stuff that every business needs to do. And it's hard to find people for it's not. Glorious glamorous work, right?

 

Ken: I think that resonates with 90 percent of business owners. So it's just about making it digestible for them. But you'll, you'll always have people that are resistant to change. There's early adopters, you know, like me, just want to dive in and and test out anything they could whenever it came out. Right?

 

Ken: And a lot of folks like that. And you have people on the opposite ends of the spectrum who will wait until everybody they know as, you know, Implemented it and tells them it's great. Um, then they'll finally try it out, but I think it's just making it digestible and not trying to kind of, you know, put the [00:19:00] square peg in the round hole, if, if somebody's hesitant, you don't want to come in and try to like or sell them on AI is going to do everything for them and, uh, you know, just find something small where you can help them get a win and then they'll start to see the value of it incrementally.

 

Mehmet: Yeah, um, this is something we see actually, as I was saying, in all the technologies that come. And, you know, I'm happy that you mentioned, you know, you like to try the anything new, which is, you know, You know, like, it depends, of course, in business, some people, they will not be kind of risk averse, let's say, and say, no, let me wait until, and this is just a normal, what even like Gartner, they call it the, um, you know, the curve, the hype curve, and you know, what things will be slowly adapted, fastly adapted and so on.

 

Mehmet: So absolutely on, on, on this one. Now, if you want to think about the AI from. Transforming the workplace, uh, can, um, [00:20:00] how do you envision this transformation to be like, like, and of course, like we say five, 10 years on my opinion, like it's now long time when I'm asking someone about doing any predictions or, okay, what do you think about what will happen?

 

Mehmet: I used to ask, you know, when I started the podcast, I would say five years, 10 years, but now with, with the fast pace of how technology is changing, I'm saying like in couple of years, I'm not saying like. 10 years anymore. So tell me, what do you think about that?

 

Ken: Yeah, I think the biggest thing you'll start to see is consistency.

 

Ken: In business because of AI. So you'll have virtual agents in every department that somebody new can ask questions to the processes, uh, followed more closely that way. Right. Um, right now in, just in training, when you talk to someone, it's like, well, Bob does it this way and Susie does it that way. And so you'll have more consistency in, in even how you onboard new employees and how they, you Experience their, you know, they're [00:21:00] kind of learning curve and they come on to a new job.

 

Ken: You'll have more automated decision making. So things that have to wait and sit on someone's desk now can just go through a much more intelligent automation process that takes in more data points and makes a more intelligent decision. So you'll just see a lot of speed and consistency. You'll see new jobs opened up and And, you know, a lot that will allow folks to build more, um, of their own, like low code, no code type of a I automations, you know, just like we see now with some of the tools that are out there.

 

Ken: So you'll be able to, you know, basically make virtual, um, agents for a lot of different things in every department, uh, that that's just, that's just going to exponentially increase, um, how much more quickly we can grow and scale. Businesses. But again, that that's not, you know, for everybody day one, but that that's really what, where I see the biggest opportunity down the road is this will start to integrate and you'll have, you [00:22:00] know, regular employees doing certain jobs and you'll have virtual employees.

 

Ken: Doing other jobs and it'll make everyone's life easier. Uh, we won't have as many conversations about doing these mundane, repetitive tasks and not feeling fulfilled and like we're doing high value work. So it's really going to change the, the employee, employer experience, uh, both alike.

 

Mehmet: Now it's good you mentioned about the concept of agents, because personally I was so much impressed by And honestly, because of the pace of the work and the podcast and everything going on, I didn't follow much, but even the early trials that I've seen last year with these automated agents, where you have multiple agents built over AI talking to each other, they're doing, you know, you can give a task and they do it.

 

Mehmet: Now, the question here is, With this, for me as an [00:23:00] employee, um, what skills I should start to try to acquire today to be ready when this moment comes?

 

Ken: You know, the ability to understand the business, the problems in the business, right? You know, let's just take it from a tech perspective. There'll be a day where, you know, software engineering is automated, right?

 

Ken: So you'll have A bot that builds software and then it gives it to a bot that deploys it, right? All that will be automated. But understanding the nuances of business and the problems in the company and you know, what, what technology would help solve those problems and being able to Explain the value of that solution.

 

Ken: Those those skills will never go away. Right? So just in my space, I look at, you know, the folks that are architects that are really great business analysts that are great product owners, product managers, [00:24:00] right? Those jobs are tough, you know, tougher to automate, right? They require a level of EQ and understanding what's going on with the people in the business, the business itself, economic factors.

 

Ken: I'm not saying that. You can't put that stuff in a model, but it's, it's a little bit tougher when, um, you know, you're dealing with, with a lot of nuances. So those skills, leadership skills, right. Being able to take, you know, the, the work that's being done and put it into some digestible format to give to your, you know, to manage Upwork, to manage your team.

 

Ken: Right. So they'll, they'll always be Those skills, you want to call them soft skills, um, but you know, the skills that are not going to be easily automated. They're not, you know, more repetitive and data driven. They require, like I said, a higher level of EQ and understanding of, of the, you know, more of the world around you.

 

Ken: Um, so just build up those skills. I would tell [00:25:00] everybody. Uh, try to also learn these technologies, right? If you're in tech, uh, start looking at, you know, how do I get into building AI, prompt engineering, model training, right? Uh, these types of jobs because these, these are the jobs of the future.

 

Mehmet: Yeah, absolutely.

 

Mehmet: And, uh, also on that one, Ken, like, do you think this will allow us to see Because you mentioned something like previously about, you know, the low code, no code and all these things. So do you think this is opening the door, which is already we are seeing, to have more entrepreneurs out there, people who can like really go out, they had this idea for a long time, they were not able to do it because they didn't have the resources, or, you know, whether entrepreneurs, they got to do it with someone or like even solopreneurs, they're going to do it by their own.

 

Mehmet: So are you, are you expecting to see more of this? In the near future.

 

Ken: I think we've been seeing [00:26:00] a trend of more folks wanting to get into entrepreneurship in general. So it's exciting. I think these these definitely. You know, we'll lessen the barrier to entry in a lot of ways. It may also somewhat remove the uniqueness of what a business does.

 

Ken: Right? And you see that with a lot of even SAS tools. Now, it's like, if everybody uses. The same applicant tracking system in a staffing agency. How different are they? Right. So, you know, technology as a differentiator, uh, starts to become less of the kind of the unique selling proposition of that business.

 

Ken: And that's where you go back to the people, right? The people that are there, uh, the people that you're interacting with. That's really why you work with a business. So I think that that part stays the same, but I do think it will allow smaller businesses to be more competitive and more efficient. With these tools, it makes it easier to get to market, uh, but you'll still have the, the [00:27:00] same barriers, right?

 

Ken: Eventually everybody you'll be using the same tool and you have to still be able to communicate what's unique about your business and why someone should work with you. Uh, but it, it definitely is something that, you know, you want to be looking at and you want to be launching your business with, with these tools.

 

Ken: Certainly you don't want to be, uh, at a disadvantage over somebody else because you're not, you know, using the same. Uh, efficiencies and the tools that are out there for you

 

Mehmet: now, can you mentioned also previously kind of other, sorry, other technologies that are emerging technologies, but which one you are personally excited of the, I would say merge with AI, because you mentioned like IOT, you mentioned a lot of things, but from, from your experience, which one, like you think is really going to make.

 

Mehmet: A huge breakthrough maybe for the whole humanity or maybe for from business perspective What are you excited about when when it comes to ai plus? [00:28:00]

 

Ken: And I like IOT in general, uh, even without the AI, but just being able to access information wherever you go, right. Is really exciting. And we haven't, you know, even scratched the surface on smart cities and a lot of the things that, you know, can be done with.

 

Ken: IOT, right? Um, you know, we're mostly using thermostats and watches and very basic things, uh, in our day to day lives. But the, you know, I think the exciting thing about. AI with IOT. If you look at use cases that we have now, like wearables, uh, but being able to take all the data from, you know, the different products that we're using home home products, the wearables that make meaningful connections.

 

Ken: So, you know, maybe, uh, my watch is telling me that my, my body temperature is not where it should be at night. And it combines the data from my thermostat. My smart thermostat tells me [00:29:00] that, you know, I shouldn't be letting the temperature drop to a certain part, a certain point at night. Right. So taking all these different data sets together from IOT and actually making meaningful insights with them, uh, just, you know, being able to get.

 

Ken: Data from multiple systems across different companies is a challenge right now, and you're starting to see more integration. But once that all starts to mesh together, I think having all this information, having it readily available and having it more intelligent with the A. I'll be a game changer.

 

Mehmet: It's gonna be a game changer indeed, I think, and I agree, you know, 100 percent with you on this one.

 

Mehmet: Now I want to shift a little bit gear and I know like also you do this mentorship, uh, that maybe we touched base about it before. And I know like, you know, on the profile, you know, you use also some of your accolades, like the 40 under 40 nomination and so on. So, [00:30:00] Tell me a little bit about the experience of, you know, mentorship and, you know, what makes you, uh, feel, uh, you know, excited about mentoring startups and small businesses?

 

Ken: Uh, I think, you know, you learn some things along the way, right? Uh, I've been able to grow my company, uh, so you want to give back. I think, you know, there's, uh, there's, there's this, I feel, um, when I say call to help others, right? If I ran into certain barriers, if I can remove those for other people. So that's really why I do it.

 

Ken: Um, you know, it's, it's fun, too. It keeps me on my toes, right? When you're helping startups and small businesses, you're really seeing a wide variety of issues that they're trying to solve, you know, new markets they're trying to create. So it's, it's really exciting. Uh, you know, it's, uh, it's been one of the more rewarding things for me, just being able to connect with so many different types of folks and learn about so many different types of [00:31:00] businesses that, you know, don't exist yet.

 

Ken: Right. Or just. Just in the infancy stages. So I really enjoy that. Um, I think just in general, giving back to the community is really important as well. So outside of. Mentoring startups. Um, you know, we get involved with some other local groups around here. One of them, uh, tries to expose, uh, middle school children to technology and different technology careers out there.

 

Ken: Uh, so I try to give back as much as I can, uh, and try to, you know, pay it forward and take the things that I've learned in my career and with business and try to help others out as much as. As much as time allows me to

 

Mehmet: that's fantastic Ken to hear now As we almost come to an end Uh final words to fellow entrepreneurs because I know like you've built your company also by yourself um any final Words of wisdom I would say you would like to share And tell us where the audience can [00:32:00] find more about you and your company

 

Ken: I'd say ai or not.

 

Ken: Stay curious always look for a better way You To do something, you know, when you're an entrepreneur being dynamic, being able to pivot, being able to look at new opportunities, new tools, new technologies is very important. You know, you can't, you can't kind of say, well, I've been doing it this way forever and that's okay.

 

Ken: That's really the, I think, kind of the staple point of being an entrepreneur is that you're able to. You know, see, see the unseen and, and move with, with different opportunities, trends, what have you. So I would just say, yeah, stay, stay curious. And then as far as finding me, I'm pretty easy to find. You can go to KenPomella.

 

Ken: com, uh, or. My LinkedIn, Ken Pomella, uh, you know, if you were interested in, in, uh, you know, just chatting with me, there's a form there you can fill out on my website. If you're interested in maybe getting some help from Revstar to help you set up more of a custom AI solution and help you get that data [00:33:00] cleaned up and map out that journey.

 

Ken: Uh, there's a link right from my website to Revstar as well.

 

Mehmet: That's great. I will put all these links in the show notes, Ken. So I'll just can find them easily and. Really, I appreciate, you know, your insights and, you know, great, uh, I would say, uh, advices about using the AI in tech, whether you are a full fledged big business or small business or even a startup.

 

Mehmet: So thank you very much again for sharing this and sharing also your, uh, analysis about how and when and, you know, The approach that they need to use to to have a proper implementation of AI in their businesses, because I agree with you, it's something that it's here to stay. It's, you know, the thing that same way you mentioned that actually previously, like how we Rely on the internet today like we cannot do anything without the internet so the AI would be the same thing So thank you very much for sharing this and also the advices you gave for [00:34:00] for fellow entrepreneurs I really appreciate that and this is how I usually I end my episodes So this is for the audience if you just discovered this podcast by luck.

 

Mehmet: Thank you for passing by I hope you enjoyed if you did so, please give us a thumb up and subscribe we are available on all the podcasting platforms and also we are available on youtube and You If you would like to be a guest on the podcast wherever you are in the world Please reach out if you have a story to tell you are up to something interesting You are giving back to the community same what what can is doing reach out to me I would love to talk to you and then we can find a time and set up something for us together Thank you very much for tuning in.

 

Mehmet: We'll meet again very soon. Thank you. Bye. Bye